Terms of Service - TV LAND 4K Europe 2026

Effective date: January 2026 • Applies to all European customers of TV LAND 4K across UK, Netherlands, Germany, France, Spain, Italy, and all European countries.

1. Service Scope & European Coverage

TV LAND 4K operates as an IPTV service provider delivering streaming infrastructure across Europe. Our service includes:

• Access to curated channel packages for United Kingdom, Netherlands, Germany, France, Spain, Italy, and other European countries
• Video on Demand (VOD) library with multi-language content
• European-optimized servers located in multiple EU jurisdictions
• Multi-language Electronic Program Guide (EPG)
• 24/7 multilingual customer support

Geographic Coverage: Our service is available to residents of all European countries. Content availability may vary based on licensing agreements and geographic restrictions. Customers are responsible for ensuring their use complies with local laws in their country of residence.

2. Accounts, Usage & Device Policy

Each subscription plan includes access for one simultaneous connection unless explicitly stated otherwise in your purchased plan.

• Single Device Policy: Basic plans allow one device at a time. Multi-device plans are available for additional fees
• Account Sharing: Sharing, reselling, or redistributing account credentials is strictly prohibited
• Commercial Use: Using personal subscriptions for commercial purposes (bars, restaurants, hotels) requires specific commercial licensing
• Geographic Usage: Accounts are intended for use within Europe. International usage may require additional configuration

Consequences of Misuse: Violation of these usage policies may result in immediate suspension or termination of service without refund at our sole discretion.

3. Free Trials & Testing

We offer a 24-hour free trial via WhatsApp to allow prospective customers to:

• Test service compatibility with their devices and European internet connection
• Evaluate streaming quality, channel selection, and EPG functionality
• Assess multilingual interface and customer support responsiveness

Trial Limitations: Free trials are limited to one per household/IP address. We reserve the right to restrict or deny trial access to prevent abuse. Trial accounts may have limited access to premium channels or features.

4. Payments, Pricing & European Currencies

TV LAND 4K accepts payments in multiple European currencies through various secure payment methods:

• Accepted Currencies: EUR (primary), GBP, CHF (where applicable)
• Payment Methods: Credit/Debit Cards (Visa, Mastercard), PayPal, iDEAL (Netherlands), Bancontact (Belgium), Giropay (Germany), SEPA Bank Transfer, and other European payment systems
• Pricing Transparency: All prices are clearly stated in EUR. Currency conversion for local pricing is confirmed during the WhatsApp ordering process
• VAT Compliance: Prices include VAT where applicable according to European Union regulations

Subscription Plans (2026): 1 Month (€12), 3 Months (€25), 6 Months (€40), 12 Months (€65). Additional device connections: €3/month per extra device.

5. Multilingual Customer Support

TV LAND 4K provides comprehensive customer support tailored for European users:

• Support Channels: WhatsApp (+212780148146), Email (contact@tvland4k.com)
• Support Languages: English, Dutch, German, French, Spanish, Italian
• Support Hours: 24/7 availability for urgent technical issues
• Response Times: Typically within 1-2 hours during European business hours

Support Scope: Includes setup assistance, troubleshooting, billing inquiries, and technical guidance. We do not provide legal advice regarding content licensing in specific European jurisdictions.

6. Refunds, Cancellations & European Consumer Rights

Our refund policy aligns with European consumer protection regulations:

• Cancellation Period: 14-day right of withdrawal for new subscriptions under EU consumer law
• Refund Eligibility: Refunds may be issued for service outages exceeding 48 consecutive hours that we cannot resolve
• Non-Refundable Situations: No refunds for misuse, violation of terms, or dissatisfaction with specific channel content
• Procedures: Refund requests must be submitted via WhatsApp or email with relevant details

For detailed refund procedures and eligibility criteria, please refer to our complete European Refund Policy.

7. Responsible Use & Legal Compliance Across Europe

Customers agree to use TV LAND 4K services responsibly and in compliance with applicable laws:

• Legal Content Access: Use service only to access content you are legally entitled to view in your country of residence
• Copyright Respect: Do not record, redistribute, or commercially exploit content without proper authorization
• Geographic Restrictions: Respect geographic licensing restrictions that may apply to specific content
• Prohibited Activities: No use for illegal purposes, copyright infringement, or content piracy

Disclaimer: TV LAND 4K provides streaming infrastructure and account management services. We do not host or own television channels, movies, or series. Customers are solely responsible for ensuring their use of our service complies with all applicable laws in their European country of residence. We are not liable for misuse of our service or violations of copyright laws by customers.

8. Service Modifications & Updates

TV LAND 4K reserves the right to:

• Modify, update, or discontinue specific channels or features
• Adjust pricing with 30-day notice to existing customers
• Update these Terms of Service with changes effective upon posting
• Implement technical improvements that may temporarily affect service

Notification: Significant changes to terms or pricing will be communicated via email or WhatsApp to affected European customers.

9. Privacy & Data Protection (GDPR Compliance)

TV LAND 4K is committed to protecting your privacy in accordance with the European Union's General Data Protection Regulation (GDPR):

• Data Collection: We collect minimal necessary data for service provision and billing
• Data Usage: Customer data is used exclusively for service delivery, support, and legal compliance
• Data Protection: Implement appropriate technical and organizational measures to protect personal data
• Data Rights: European customers have rights to access, correct, and delete their personal data

For complete details, please review our European Privacy Policy.

10. Contact Information & European Support

For questions regarding these Terms of Service or any other inquiries:

• Primary Contact: WhatsApp: +212 780 148 146
• Email: contact@tvland4k.com
• Support Languages: English, Dutch, German, French, Spanish, Italian
• Business Hours: 24/7 for urgent technical support

Jurisdiction: These Terms are governed by applicable European laws. Any disputes shall be resolved through negotiation in good faith.