Effective date: January 2026 • Applies to all European visitors and customers of tvland4k.com across UK, Netherlands, Germany, France, Spain, Italy, and all European countries. GDPR Compliant Data Protection Privacy by Design
European Privacy Commitment: TV LAND 4K is committed to protecting your privacy and complying with the European Union's General Data Protection Regulation (GDPR) and other applicable European data protection laws. We process personal data only as necessary to provide our IPTV services and never sell your personal information to third parties.
Data Controller: TV LAND 4K
European Contact Point: WhatsApp: +212 780 148 146 • Email: privacy@tvland4k.com
Languages Supported: English, Dutch, German, French, Spanish, Italian
Applicable Regulations: General Data Protection Regulation (GDPR) 2016/679, UK GDPR, and other European data protection laws.
We collect only the information necessary to deliver and support our IPTV services across Europe. This includes:
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Contact Information WhatsApp number, email address |
Service delivery, credentials, support | Contract performance, Legitimate interest |
| Billing Information Payment method, transaction history |
Payment processing, subscription management | Contract performance, Legal obligation |
| Service Information Chosen plan, country package, device details |
Service customization, technical support | Contract performance, Legitimate interest |
| Technical Information IP address, device type, connection logs |
Service optimization, security, troubleshooting | Legitimate interest, Legal obligation |
We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless voluntarily provided by you in support communications.
Your personal data is used exclusively for specific, legitimate purposes:
Marketing: We do not use your personal data for direct marketing unless you have explicitly opted in. Any marketing communications will include an unsubscribe option.
Under GDPR, we process your personal data based on the following legal grounds:
We do not sell, rent, or trade your personal information. We only share data when necessary:
We engage trusted European service providers who process data on our behalf under strict data processing agreements:
All providers are contractually bound to GDPR compliance and may not use your data for their own purposes.
We may disclose your information if required by European law enforcement agencies with proper legal authority.
We store and process European customer data primarily within the European Economic Area (EEA). When transfers outside the EEA are necessary, we ensure adequate safeguards:
We implement appropriate technical and organizational measures to protect your personal data:
While we implement robust security measures, no online system can be 100% secure. We encourage you to protect your devices and account credentials.
We retain personal data only as long as necessary for the purposes collected:
| Data Type | Retention Period | Basis |
|---|---|---|
| Active customer data | Duration of service + 30 days | Contract performance |
| Billing records | 7 years (legal requirement) | Legal obligation |
| Support communications | 2 years after resolution | Legitimate interest |
| Inactive trial accounts | 90 days | Legitimate interest |
After retention periods expire, data is securely deleted or anonymized.
Under GDPR and European data protection laws, you have the following rights:
To exercise any of these rights, contact us via:
We will respond within 30 days as required by GDPR. We may need to verify your identity before processing certain requests.
If you believe we haven't addressed your privacy concerns, you have the right to lodge a complaint with your national data protection authority:
Our website uses minimal, necessary cookies:
We use analytics to understand European traffic patterns while respecting privacy:
We may use cookies from trusted European providers for specific functions (e.g., payment processing).
We primarily use WhatsApp for customer communication. By contacting us via WhatsApp, you consent to:
You can opt out of WhatsApp communications at any time by requesting email-only communication.
Our services are not directed at children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately for deletion.
We may update this Privacy Policy to reflect legal requirements or service changes. Significant changes will be communicated via:
We encourage you to review this policy periodically.
For privacy-related inquiries or to exercise your data protection rights:
Last Updated: January 2026
Applicability: This Privacy Policy applies to all European visitors and customers of TV LAND 4K.
Related Documents: Terms of Service (Europe) • Cookie Policy (Europe) • Data Processing Agreement